Bowhead Lifetime Warranty
Bowhead will repair or replace, at its discretion, any Bowhead Reach part it determines to be defective for as long as the original registered owner owns the bicycle.
All Original Equipment Manufactured (OEM) third-party components integrated into the Bowhead Reach cycle solution are covered under the OEM’s warranty only.
Surface finish, original components, and all Bowhead branded repair parts, replacement parts, and accessories are warranted to be free from defects in material workmanship for a period of one year from the original date of purchase. Bearings, bushings, and other frame hardware are wearable parts and have a one-year warranty.
Normal wear and tear, claimed defects, and malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash, or misuse are excluded. The owner is responsible for all labor charges.
Unless otherwise provided, the sole remedy under the above warranty, or any implied warranty, is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Bowhead. Bowhead is not responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses.
We know accidents happen that may not be covered under warranty. In the event of a crash or other non-warranty situation, Bowhead may offer, at its discretion, replacement parts at discounted pricing.
Please make all formal warranty request via email to firstname.lastname@example.org